Privacy Policy

Rhodes Transfers respects your privacy and is committed to protecting your personal information.

Information We Collect

When you make a booking or contact us, we may collect information such as your name, email address, phone number, pickup location, drop-off location, travel date, pickup time, flight number, hotel or villa details, passenger count, luggage details, booking notes, and payment or deposit information.

How We Use Your Information

We use your information to manage your transfer booking, confirm pickup and drop-off details, communicate with you, arrange driver service, process deposits or payments, provide customer support, and improve our service.

Payment Information

Online deposits and payments may be processed through secure third-party payment providers. Rhodes Transfers does not store full credit card details on our website.

Third-Party Services

We may use trusted third-party services such as payment processors, booking system providers, email providers, website hosting providers, analytics tools, security tools, advertising tools, map/location services, and communication services. These providers may process limited information only as needed to provide their services.

Cookies and Analytics

Our website may use cookies, analytics tools, or similar technologies to help the website function, understand visitor activity, improve performance, and support marketing. Where required, consent may be requested before non-essential cookies are used.

Advertising and Booking Source Tracking

When visitors reach our website from advertising campaigns, we may collect limited tracking information such as UTM parameters, Google Click ID (GCLID), landing page, referrer, and visit time. We use this information to understand which advertising campaigns lead to booking requests and to improve our advertising and services.

This information may be stored privately with the booking record and is only visible to authorized administrators. It is not shown publicly to customers.

Our private advertising source tracking cookie is named rt_visit_tracking and may be stored for up to 30 days after marketing consent is given.

Google Ads and Conversion Tracking

We may use Google Ads and Google tags to measure advertising performance and booking conversions. Google Ads may use click identifiers, such as GCLID, to help measure which ads lead to booking requests.

Data Retention

We keep personal information only as long as necessary for booking records, customer service, accounting, legal, security, and business purposes.

Sharing Your Information

We do not sell your personal information. We may share necessary booking details with drivers, payment providers, booking tools, map/location services, or service providers only when needed to complete your transfer or operate our business.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, where legally allowed. You may also contact us with questions about how your information is used.

Contact Us

For privacy questions, please contact us:

Email: info@rhodestransfers.com
Phone / WhatsApp: +30 694 314 0301