FAQ
Frequently Asked Questions
Everything you need to know about booking your private transfer in Rhodes, including airport pickup, vehicles, luggage, pricing, payments, changes, and cancellations.
How to book and confirm
Meeting point and delays
Cars, minivans, baggage
Rates and payment info
Updates and cancellation policy
Destinations and transfer types
Booking & Reservations
How do I book a transfer?
You can book your transfer online by selecting your pickup location, drop-off location, date, time, number of passengers, and preferred vehicle. Before confirming, you will be able to review your transfer details and price.
Can I book in advance?
Yes. We recommend booking in advance, especially during the busy season in Rhodes, to secure your preferred vehicle and pickup time.
Can I book a one-way or return transfer?
Yes, you can book both one-way and return transfers depending on your travel plans.
Will I receive a confirmation after booking?
Yes. After your booking is completed, you will receive a confirmation with your transfer details.
Do I need to provide my exact hotel, villa, or pickup address?
Yes. Please provide the exact hotel, villa, apartment, or pickup address when booking. If you only know the general area, please send us the exact details as soon as possible before your transfer.
Airport Pickup
Where will the driver meet me at Rhodes Airport?
Your driver will meet you at the arrivals area or designated pickup point. Full meeting instructions will be included in your booking confirmation.
What happens if my flight is delayed?
If you provide your flight number during booking, we can monitor your arrival and adjust the pickup time when possible.
Will the driver wait for me?
Yes. Airport pickups include standard waiting time after your flight arrival. If there is a long delay or you need extra waiting time, please contact us as soon as possible.
Do you offer meet and greet service?
Yes. We offer airport meet and greet service to make your arrival smooth and easy.
Vehicles & Luggage
What vehicles do you offer?
We offer comfortable private transfer options including executive vehicles, premium minivans, and larger options depending on your group size and luggage needs.
How do I choose the right vehicle?
Choose your vehicle based on the number of passengers and the amount of luggage you are traveling with. Families and groups usually prefer a minivan, while smaller groups may choose a more compact premium vehicle.
How much luggage can I bring?
Luggage capacity depends on the vehicle you select. Each vehicle option includes guidance to help you choose the right fit.
Can I request a child seat?
Yes, child seats can be requested during booking, subject to availability.
Prices & Payments
Are your prices fixed?
Yes, our transfer prices are fixed for the selected route and service, with no unexpected last-minute charges.
Are there any hidden fees?
No, the price shown during booking is the agreed price for the selected transfer service.
Can I pay online?
Yes. A deposit is required online to secure your booking. The remaining balance is paid directly to the driver at pickup by cash or credit card.
Can I get a quote before booking?
Yes, you can review your transfer details and pricing before confirming your reservation.
When do I pay the remaining balance?
The remaining balance is paid to the driver at pickup, before the transfer begins. You can pay the balance by cash or credit card.
Changes & Cancellations
Can I change my booking after confirmation?
Yes, booking changes may be possible depending on timing and availability. Please contact us as soon as possible if you need to make an update.
Can I cancel my booking?
Yes, cancellations are accepted according to the cancellation terms of the service.
Do you offer free cancellation?
Yes, free cancellation is available up to 24 hours before pickup.
What should I do if I need urgent help?
Please contact us directly by phone, email, or WhatsApp for immediate assistance.
How can I contact you after booking?
After booking, you can contact us by phone, email, or WhatsApp. Please include your name, pickup date, and route so we can find your booking quickly.
Routes & Service
Do you only offer airport transfers?
No, we also provide port transfers, hotel transfers, and private transportation across Rhodes.
Do you also provide port transfers?
Yes. We provide private transfers to and from Rhodes Port, including cruise port pickups, hotels, villas, Rhodes Town, Lindos, Faliraki, Ixia, Kiotari, and other areas across Rhodes.
Which areas of Rhodes do you serve?
We serve Rhodes Airport, Rhodes Port, Rhodes Town, Faliraki, Lindos, Ixia, Ialyssos, Kiotari, Kolymbia, Pefkos, Lardos, Gennadi, and many other locations across the island.
Are your transfers private or shared?
All transfers are private. You will not share the vehicle with other passengers.
Can I book a transfer between two locations in Rhodes?
Yes. You can book private transfers between many locations in Rhodes, not only airport or port transfers.
Can I request an extra stop?
Yes. Extra stops may be available on request, depending on the route and driver availability. Additional charges may apply.
Still Need Help?
We’re Here to Help
Contact our team for help with your booking, airport pickup, vehicles, luggage, pricing, or transfer details across Rhodes.
Contact Us
Phone:+30 694 314 0301
Email: info@rhodestransfers.com
WhatsApp: +30 694 314 0301